Privacy Policy


Mercedes-Benz South Africa appreciates your interest in its products and your visit to this web site. Your privacy is important to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our web site are processed by us according to the legal provisions valid for the countries in which the web sites are maintained. In addition, our data protection policy complies with the Data Protection Code of Conduct applicable company-wide for Mercedes-Benz South Africa. The Mercedes-Benz South Africa web site may include, however, links to other web sites which are not covered by this privacy statement.

Mercedes-Benz Data Protection Code of Conduct 

Collection and Processing of Personal Data

When you visit our web site, our web server automatically records your IP address, the web site from which you visit us, the web pages you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract.

Use and Disclosure of Personal Data and Purpose Specification 

Mercedes-Benz South Africa will use your personal data for the sole purpose of technical administration of the web site, customer administration, product surveys and marketing, only to the extent necessary in each specific case. We will only disclose your data to governmental authorities in cases where it is required by law. Our employees, agencies, and retailers are obliged by us to respect confidentiality.

Freedom of Choice 

We should like to use your data to inform you about our products and services and where applicable request your opinion. Naturally your participation is completely voluntary. Should you not consent, you can inform us at any time so that we can suppress your data accordingly. Please refer to the respective web site for further information.

Security 

Mercedes-Benz South Africa uses technical and organisational security measures to protect the data we have under our control against accidental or intentional manipulation, loss, destruction and against access by unauthorised persons. Our security procedures are continually enhanced as new technology becomes available.

Freedom of Information

Upon request, Mercedes-Benz South Africa or its representatives will inform you without delay by letter as defined by the applicable law what personal data is stored by us. As a registered user you also have the option of viewing, deleting or amending your personal data yourself. Should such data be incorrect, in spite of our efforts to keep it correct and up to date, we will correct it for you once you have drawn our attention to the error.

Cookies 

Mercedes-Benz South Africa uses cookies to record the preferences of visitors, and therefore to be able to optimize the design of its web site. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user-friendliness of a web site. Cookies also help us to identify the most popular sections of our web site. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between ourselves and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your user ID and password again.